Shipping policy

Shipping Policy

Welcome to D Peacock Creations! We're delighted to provide you with a clear understanding of our shipping practices to ensure your shopping experience is as seamless as possible.

Processing Time: Orders are typically processed within 1 Week after they are placed. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Shipping Rates and Delivery Estimates: Shipping costs are calculated at checkout based on your location and the weight of your order. We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.

Please note that delivery estimates are provided by our shipping carriers and are not guaranteed. Delays may occur due to weather conditions, holidays, or other unforeseen circumstances.

International Shipping: We currently ship to select international destinations. International shipping rates and delivery times vary depending on the destination and shipping method selected during checkout. Please note that customs duties and taxes may apply upon arrival in your country, which are the responsibility of the recipient.

Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can track the status of your order using the provided tracking information on our website or the carrier's website.

Shipping Restrictions: Certain items, such as hazardous materials, oversized goods, or items requiring special handling, may have additional shipping restrictions. Details regarding any such restrictions will be communicated on the product page.

Shipping Confirmation and Inquiries: If you have any questions about your order or shipping, please contact our customer service team at salespeacockcreations@gmail.com. Please include your order number in all communications for expedited assistance.

Lost or Damaged Packages: In the event that your package is lost or damaged during transit, please contact us immediately so that we can assist you in filing a claim with the carrier. We will work to resolve the issue promptly and ensure your satisfaction.

Policy Changes: D Peacock Creations reserves the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Thank you for choosing D Peacock Creations for your vibrant and contemporary African fashion needs. We look forward to serving you!

If you have any further questions or require clarification on any aspect of our shipping policy, please do not hesitate to reach out to us.

Contact Information: